Terms of Service

Effective Date: November 15, 2025

These Terms of Service govern your use of the Tessellate website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully before proceeding.

Service Usage Terms

Acceptable Use Policy

When using our website and services, you agree to use them only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of our services. You must not use our website to transmit or distribute any harmful, offensive, or illegal content, engage in any activity that could damage, disable, or impair our systems, attempt to gain unauthorized access to our systems or networks, or use automated systems or software to extract data from our website without our written permission.

Permitted Uses

You are authorized to access and use our website for the purpose of learning about our services, contacting us for inquiries, engaging our professional services, and accessing resources we make publicly available. You may view, download, and print materials from our website for your personal, non-commercial use, provided you maintain all copyright and proprietary notices.

Prohibited Activities

You agree not to engage in any of the following prohibited activities when using our services: attempting to interfere with the proper functioning of our website or services, using our website to distribute spam, malware, or other harmful content, impersonating any person or entity or falsely representing your affiliation with any person or entity, collecting or harvesting personal information about other users without their consent, or using our services for any unlawful purpose or in violation of any applicable laws or regulations.

Service Access Requirements

To access certain features of our website or services, you may need to provide accurate and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other security breach.

Account and Access Terms

Account Creation Requirements

If you create an account with us, you must provide accurate, current, and complete information. You agree to update your information promptly if it changes. You must be at least 18 years old to create an account and use our services. By creating an account, you represent that all information you provide is truthful and accurate.

Account Security Responsibilities

You are solely responsible for maintaining the security of your account credentials. You must not share your password with others or allow others to access your account. If you become aware of any unauthorized use of your account, you must notify us immediately. We are not liable for any loss or damage arising from your failure to maintain account security.

Account Suspension and Termination

We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms of Service, engaged in fraudulent activity, or for any other reason we deem necessary to protect our business or other users. Upon termination, your right to use our services will immediately cease. We may, at our discretion, delete any content associated with your account.

Multiple Account Policies

Unless explicitly permitted, you may not create multiple accounts for the purpose of circumventing our policies or manipulating our services. If we discover that you have created multiple accounts in violation of this policy, we may terminate all associated accounts without notice.

Service Availability and Modifications

Service Uptime and Maintenance

While we strive to maintain continuous availability of our website and services, we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to scheduled maintenance, upgrades, emergency repairs, or circumstances beyond our control. We will make reasonable efforts to notify you in advance of planned downtime, but we are not liable for any disruption to your use of our services.

Feature Availability

We continuously work to improve our services and may add, modify, or remove features at our discretion. Not all features may be available to all users or in all geographic regions. We reserve the right to limit access to certain features based on user tier, subscription level, or other criteria we deem appropriate.

Geographic Restrictions

Our services are primarily intended for users in the European Economic Area. While we may serve clients globally, certain features or services may not be available in all countries. We reserve the right to restrict access to our services from specific geographic locations for legal, business, or technical reasons.

Service Modifications and Updates

We may modify, update, or discontinue any aspect of our services at any time without prior notice. We are not obligated to maintain or support any particular feature or functionality. If we make material changes that significantly affect your use of our services, we will make reasonable efforts to notify you in advance.

Intellectual Property Rights

Content Ownership

All content on our website, including text, graphics, logos, images, software, and other materials, is the property of Tessellate or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from our website without our express written permission.

User-Generated Content Rights

If you submit any content to us, including feedback, suggestions, testimonials, or other materials, you grant us a worldwide, non-exclusive, royalty-free, perpetual, and transferable license to use, reproduce, modify, adapt, publish, and distribute such content for any purpose. You represent that you own or have the necessary rights to any content you submit and that your content does not violate the rights of any third party.

License Grants

Subject to your compliance with these Terms of Service, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website and services for your personal or business purposes. This license does not include any right to resell our services, use our services for competitive purposes, or create derivative works based on our services.

Copyright and Trademark Notices

The Tessellate name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Tessellate or its affiliates. You may not use these marks without our prior written permission. Other product and company names mentioned on our website may be trademarks of their respective owners.

Payment Terms and Fees

If you engage our professional services, payment terms will be outlined in a separate service agreement or statement of work. Unless otherwise specified, all fees are quoted in Euros (EUR) and are exclusive of applicable taxes. You agree to pay all fees in accordance with the payment terms specified in your service agreement. Late payments may be subject to interest charges or suspension of services.

We reserve the right to change our fees at any time. If we change our fees for services you have already purchased, we will provide you with reasonable notice, and the changes will apply to subsequent billing periods. Your continued use of our services after a fee change constitutes acceptance of the new fees.

Disclaimers and Limitations of Liability

Service Provided "As Is"

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or free from harmful components.

Limitation of Liability

To the maximum extent permitted by applicable law, Tessellate and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use our services, any conduct or content of any third party on our services, or any unauthorized access, use, or alteration of your transmissions or content.

In no event shall our total liability to you for all claims arising out of or relating to these terms or your use of our services exceed the amount you paid us in the twelve months preceding the claim, or €100, whichever is greater.

Governing Law and Dispute Resolution

Applicable Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions. Your use of our website and services may also be subject to other local, state, national, or international laws.

Dispute Resolution

In the event of any dispute arising out of or relating to these Terms of Service or your use of our services, we encourage you to first contact us directly to seek resolution. If we cannot resolve the dispute informally, any legal action or proceeding shall be brought exclusively in the courts located in Berlin, Germany, and you consent to the personal jurisdiction of such courts.

Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid, legal, and enforceable provision that most closely matches the intent of the original provision.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the effective date at the top of this page and, for material changes, provide notice through our website or via email. Your continued use of our services after such modifications constitutes your acceptance of the updated terms. If you do not agree to the modified terms, you must discontinue use of our services.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us through our contact page or using the contact information provided at the top of this page.